Pavilion tightens security measures

SECURITY is a priority at Durban’s Pavilion Shopping Centre.

Winter school holidays are here and the Pavilion is proud to announce that in the past few months, security has been improved at the mall.

Shopping malls in South Africa have become a hub of attraction for criminals in recent years and, while others have struggled to keep the crime rate low at their premises, the Pavilion Shopping Centre, which attracts a monthly foot traffic of 1,8 million shoppers, has succeeded in advancing its efforts of making the shopping experience as peaceful and safe as possible.

“In light of the incidents taking place in shopping centres around the country, it is important to reassure our shoppers the centre cares about their well-being and safety and as such implemented specific security measures to protect customers and tenants,” said Marketing Manager of the Pavilion, Julie-Anne Zuma.

“The Pavilion has increased the security staff component to heighten surveillance measures externally, inclusive of the parking areas and has increased the number of armed response guards who are strategically positioned around the centre to ensure customer safety.

“Spike barriers have also been installed in parking areas as preventative measures,” said Zuma.

The number plates of all cars entering and exiting the centre are recorded by the advanced technology systems at the boom gates of the centre, which assists in surveillance measures.

Zuma said although crime has been significantly reduced at the centre over the last few years, the centre has not let its guard down or disinvested from safety and security assurance measures. Instead, it is has upgraded its camera systems for improved surveillance.

“We have also developed key relationships with Business Against Crime and the local SAPS, who have agreed to monitor suspicious activity within the Centre as well do regular patrols,” said Zuma.

Zuma added that heightened security measures did not result in the “victimisation of shoppers” by subjecting them to “those uncomfortable regular bodily checks”.

She explained: “We have employed world class surveillance systems. Although we cannot reveal some of the measures in detail due to their sensitivity, we are confident that shoppers can feel most safe at the Pavilion.”

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