“No matter how long the runway is, a pig won’t fly.” – Unknown
The future is about vision.
Vision is the passion that stirs within someone; it lets people know where someone is headed and why they want to go that way.
What is leadership’s core responsibility? It is to consistently see and communicate the future as well as anticipate opportunities and obstacles.
There is a widely popular belief that training “fixes” people. Well, training is necessary, but it shouldn’t be used to “fix” people.
Some organisations invest a tremendous amount of time, energy and money in training people who are not suited for the job.
People can learn new skills and sharpen their existing abilities, but the purpose of training isn’t to “fix” people.
Leaders have to be willing to accept the fact that there are some things certain individuals will never learn to do well.
The individuals who operate your organisation and interact with your customers are the embodiment of your company’s brand image.
The focus must always be on serving the customer and delivering on your brand promise.
When people don’t perform, leaders need to look in the mirror. Whenever you have an employee who is failing in their job, you need to examine what you did or didn’t to contribute to the situation.
As a leader, you need to ask yourself some of the following questions:
• Did I hire the right person?
• Have I established the goals and performance standards and provided the specific direction and support needed?
• Have I provided the correct amount and type of training?
• Have I mentored and coached this employee?
