This according to Dumezulu Shiburi, FNB corporate communications officer who said that the volume of payments through FNB’s Traffic Fine Payment Solution via FNB’s digital platforms, has regularly shown a significant rise around the festive season. Traffic fine payments through FNB have increased by 68% from 2016 to 2017, roughly 14% of payments are made via the FNB APP (introduced in March 2017), 77% through Online Banking and 9% at ATMs.
“The increased use of digital platforms to pay traffic fines can be attributed to the fact that consumers want services at their fingertips, 24/7. Being able to do most errands conveniently in the comfort of your home does not only save time, it’s also a saving if you consider associated travel costs,” Shadrack Palmer, chief commercial officer at FNB Connect said in a recent media statement.
FNB’s solution has the added benefit of the real-time clearing of traffic fines from the issuing authorities’ database, and with the recently introduced Nav Car from FNB, you can also renew your car licenses disc without the hassle of long queues.
Palmer said the payment of traffic fines is not the only popular service on their platforms at this time of the year. He says they usually see a substantial increase in DSTV subscriptions payments which indicates that families are looking for various forms of entertainment for their ‘staycation’.
“We have seen substantial growth in satellite TV subscription payments via our digital channels in the last 12 month, with over 1 million transactions being performed for both DStv and Box Office payment service through FNB. Typically, we expect the festive season period to once again show its usual uptick.”
The service allows for customers to obtain and pay their outstanding DSTV account balance by simply entering their subscriber number on the FNB Banking APP, Online Banking or Cellphone Banking (*120*321#). Once paid the service is immediately activated.
FNB customers are set to benefit from a windfall of 3,3 billion megabytes of data as a reward for using the bank’s digital platforms. That equates to over 3 million gigabytes of data that will be given away to customers. FNB says in the first month of its data give away, it awarded over 1,1million gigabytes to customers.
The data give away will continue until January 31.
