City of Ekurhuleni is encouraging residents to participate in the prepaid electricity meter updates.
CoE continues to update its prepaid electricity meters in a quest to provide uninterrupted electricity supply to its customers.
The project got underway in Edenvale and Nigel at the beginning of July.
The city has already covered 78% of the meters in Edenvale and Nigel, and later this month the focus will move to Benoni, Springs and surrounding areas.
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“The current electricity meters will automatically seize to work by November 24 next year owing to a date rollover problem, unless each individual meter is updated.
“This means residents will no longer be able to load electricity on them after the said deadline,” explained CoE spokesman Zweli Dlamini.
The token identifier (TID) rollover programme that CoE is using to update the electricity meters will continue until November next year.
He warned tokens that were purchased but not utilised before the deadline will be rendered invalid.
Members of the public are informed that to update, when making the first purchase of electricity after the system settings, a client will receive a receipt with three tokens on it that need to be entered in the sequence as printed on the receipt.
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The update takes about two minutes to process. This change will affect all prepaid meters with 11 digits and not only the City of Ekurhuleni prepaid electricity meters.
The project is rolled out in Boksburg and Alberton followed by Kempton Park and Thembisa in September and Brakpan and Germiston in October this year.
For more information about the migration, go to tidrollover.com or call on Germiston Customer Care Centre on 011 999 1957 or Edenvale Customer Care Centre on 011 999 3169.
