Telephonic support services are proving particularly valuable during the pandemic.
This is according to Bianca Viljoen, spokesperson for Health Squared Medical Scheme.
“The phased approach to easing lockdown means that most people will still be confined to their homes for some time to come, and stressors of all kinds are being amplified,” she said.
“While there is a gradual return of economic activity, the painful reality is many families are surviving on reduced income.
“In stressful times such as these, telephonic support services can assist individuals to better manage their response to the circumstances they are facing.”
According to Viljoen, the benefits of this type of support could make all the difference to the individual and their family, potentially for years to come.
ALSO READ:
Covid-19: Things to consider during lockdown
Support is available to abuse survivors during lockdown
“To illustrate just one of these aspects of a valuable service. The financial assistance helpline offers individuals guidance to better manage their financial affairs,” she said.
“Many people may be tempted to take out loans or maximise their credit accounts, for example, without understanding the full implications such decisions could have for their future, and these helplines could assist individuals to make more informed choices.
“Understanding how financial, legal and psychosocial difficulties may affect both mental and physical well-being, these telephonic assistance services offer practical and cost-effective support to remove sources of stress that might otherwise accumulate and grow,” Viljoen concluded.
* Notice: Coronavirus reporting at Caxton Local Media aims to combat fake news
Dear reader,
As your local news provider, we have the duty of keeping you factually informed on Covid-19 developments.
As you may have noticed, mis- and disinformation (also known as “fake news”) is circulating online. Caxton Local Media is determined to filter through the masses of information doing the rounds and to separate truth from untruth in order to keep you adequately informed
Local newsrooms follow a strict pre-publication fact-checking protocol.
A national task team has been established to assist in bringing you credible news reports on Covid-19.
Readers with any comments or queries may contact National Group Editor Irma Green (irma@caxton.co.za) or Legal Adviser Helene Eloff (helene@caxton.co.za
Have a story?
Contact the newsroom by emailing: Melissa Hart (Editor) germistoncitynews@caxton.co.za, Leigh Hodgson (News Editor) leighh@caxton.co.za or Busi Vilakazi (Journalist) busiv@caxton.co.za.
Also follow us on:
