Since last year, transport industry giants such as Barloworld, Avis, Air Chefs and the taxi industry have been enjoying an efficient vehicle licensing service at the Ekurhuleni Licensing Business Desk.
A fleet manager’s dream, the specialised desk is a one-stop shop offering comprehensive services such as the bulk registration of new and used vehicles, deregistration of vehicles and licensce renewals.
The facility also processes requests for police clearance permits and offers advisory services on the best possible ways of managing a fleet in respect of all licensing needs.
The Ekurhuleni Licensing Business Desk caters for businesses located anywhere in the province and its first class services have attracted an unwavering and consistent client base of over 300 organisations to date.
The metro recently hosted a dinner for executives from these companies, where they thanked them for their business and shared their service achievements and plans to improve service offerings.
At the dinner, Ekurhuleni’s MMC for roads and transport, Clr Petrus Mhlari, said: “As the metro we endeavour to meet and exceed our customers’ expectations with the efficient services offered at the licensing business desk, through our remarkable turnaround time and the heightened levels of professionalism when interacting with you.
“Thank you for doing business with us.”
In an effort to keep the customers satisfied and to provide the most convenient services, the Ekurhuleni Licensing Business Desk will soon implement bulk collection and delivery services.
Other pending additions include the sending of statements of account by email and employing the services of an accounts manager and client liaison to extend the human element during business interactions.
Ntombi Moya, a bookkeeper at Air Chefs, described the pleasurable service experience at the desk.
“I have been working as a bookkeeper at Air Chefs for eight years now, and doing business with the licensing business desk has saved the company money and time, therefore, we support the municipality’s efforts which make doing business with them easy,” she said.
The Ekurhuleni Licensing Business Desk is located in the City House Building, on the corner of Voortrekker and Margaret streets, in Kempton Park, and is open on weekdays from 8am to 3.30pm.
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