As a sign of commitment to curb prejudice against foreign nationals, the metro, in partnership with Vodacom, has established a dedicated hotline for people to report xenophobia related violence.
The hotline began operating last Tuesday and is a temporary channel which will be discontinued when the threats are over.
This service is free, accessible and the municipality guarantees callers anonymity.
Residents can dial *134*422# to access the services using any phone; it is not limited to smart-phone or 3G connectivity.
The caller will need to provide their details, such as the area where there is a threat and a short description of the incident.
All reported incidents will be routed by the metro’s customer relations management correspondence centre to the Ekurhuleni Metropolitan Police Department (EMPD).
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