Response times to improve

Additional resources dispatched to improve the metro.

If you are a resident of the metro and in need of an ambulance, you will be responded to within 15 minutes of making your call.

This was a promise made during a recent ceremony held at the Leon Ferreira Fire Station, in Boksburg.

This promise can be attributed to the doubling of the average number of emergency response vehicles on call, 24 hours a day, seven days a week, from 30 to 65.

An additional 12 ambulances will be added to Ekurhuleni’s Disaster and Emergency Management Services fleet, and a new disaster bus.

To ensure that these material resources are matched by human resources, the city has also appointed 176 new fire fighter/emergency care practitioners, who were officially dispatched to their posts by executive mayor Clr Mondli Gungubele, recently.

Gungubele also announced that the metro will soon be opening the Zonkizizwe and Comercia (Tembisa) Fire Stations, which will be staffed by 56 emergency care practitioners each, from the new appointees.

Ekurhuleni executive mayor, Clr Mondli Gungubele (middle) officially dispatched a fleet of 12 ambulances and 176 new fire fighter/emergency care practitioners. He is seen with one of the new vehicles, flanked by member of the Mayoral Committee for Community Safety Clr Mthuthuzeli Siboza (left) and head of Department for Disaster and Emergency Management Services Moshema Mosia, (right).

Capacity will be boosted at the Palm Ridge, Wadeville, Tsakane, Bedfordview and Nigel Fire Stations, which will also be allocated some of the new recruits.

According to the mayor, the number of emergency calls responded to within five minutes of dispatching an ambulance increased from 0 per cent to 9.43 per cent in the last six months.

Calls responded to within 15 minutes increased from 78 per cent to 80 per cent, while the remainder of all calls are attended to within an hour.

“The number of ambulances on the road will now be increased to an average of 74, which means these response times will be reduced even further,” said Gungubele.

“We are also closing the gap in terms of manning levels at our fire stations, and the fire and rescue crew on any shift is going to increase to four members, while the standard is five.”

A total of 170 of the new permanent staff members were appointed from the city’s 400-strong Fire Brigade Reserve Force, an entry into the field of emergency care for unemployed Fire Fighter Two or Basic Ambulance Course graduates.

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