The Germiston City News has been inundated with calls from furious Germiston residents, many of whom have been left without water since last week Tuesday.
“No one at the call centre can say exactly what the problem is or when it will be fixed.
“We have not one drop of water in our taps and no one can tell me when or where I can find the emergency tankers for water.
“We are living like animals, not being able to wash or cook, this is getting ridiculous,” said Charlene Jurkiewicz, from Albemarle.
Leon de Beer said: “It is now becoming ridiculous, no water for extended periods of time.
“Yet the metro is obliged to supply water to their consumers.
“This apparently has become a secondary issue, yet they have the audacity to cut the services to consumers who fail to pay on time for a service that is not rendered.”
Samantha Dorman also shared her frustrations and said: “I have been without water since last week Tuesday and I still have no water.
“Sad to think, as much as people complain, at the end of the day nothing will get done. The question is why do we pay rates and taxes?”
Some residents have reported that water supply will return at night, but will be gone again by morning.
However, this water is often dirty and undrinkable.
Martie Venter from Elsburg asked: “How do we know what the real problem is if they don’t give us answers?
“I have a three-week-old baby to care for and don’t know how I am meant to cope?”
Suzanne Petrie from Albemarle said: “Why can they not SMS customers to tell them about the water issues, when they are able to SMS about payments that are due?”
Despite continued efforts by the GCN to get clarity on the situation, the metro has not been forthcoming with answers to our questions.
The GCN will continue to update residents as information becomes available.
Related articles:
Emergency water supply interruption affects parts of Germiston
Technicians continue work to restore water to Germiston
Germiston’s water woes continue
Water restored in Germiston – says metro
Metro continues to work on water supply problem
