“As part of the national war on leaks programme, the metro has adopted 52 water agents from Rand Water,” said metro spokesman Themba Gadebe.
“The agents have been trained in water demand management strategy, basic plumbing and reading of water meters.”
Gadebe also said the water agents will, for the next five months, be paired with the already existing 120 Ekurhuleni Community Water Ambassadors in their war against leaks to curb water loss.
“The agents will be solely responsible for repairing and identifying faulty water meters and conducting public education on effective water usage, while the community water ambassadors carry out their tasks of collecting data, evaluating water meter conditions, leakages and loss related issues in identified areas with high water consumption,” he explained.
“During the door-to-door visits, residents will also be trained on how to read their water meters, to equip them with the knowledge to monitor their water consumption and how to identify household leaks or discrepancies with their meters, that could affect their bills.”
The data collected by both the agents and ambassadors will be captured on the municipal EMIS system for further intervention and follow-up by Ekurhuleni technicians.
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