If you are a hospitality enthusiast, you will be delighted to know that the Palazzo Hotel situated at Montecasino has been presented with four major awards, both global and local, in the past recent months by the Lilizela, Business Traveller Africa, World Travel, and World Luxury Hotel bodies.
At the South African Lilizela Tourism Awards on 29 October, the Palazzo was presented with the Regional Service Excellence – Accommodation Award in the hotel sub-category. Lilizela stated that the Accommodation Awards are designed to encourage and motivate hotels to offer the best possible service, facilities, and product, and to celebrate excellence, creativity, and innovation.
It was also voted Best for the Business Traveller in this year’s Business Traveller Africa Awards by a board of experienced travel professionals who were involved in selecting the winners.
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On the global scene, the Palazzo won Africa’s Leading Casino Resort in the World Travel Awards, which acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.
The 2017 World Luxury Hotel Awards – which will only be officially announced on 2 December in Switzerland – has sent a preliminary notification that the Palazzo is a winner. The category details will be revealed on 2 December.
The general manager of the hotel, Linda Reddy, stated she was delighted about the awards, “This incredible recognition from so many sectors of our industry is extremely encouraging for all of us at the Palazzo who constantly strive to exceed our guests’ every expectation.”
She added that they pride themselves in setting benchmarks in the industry, and by no means will they rest on their well-earned laurels. “We will maintain and even improve our excellent track record as the best hotel for business and leisure travellers, delivering world-class service and luxurious facilities.”
