JRA is aware of the Find and Fix app issues
JOBURG – Joburg residents have taken to Twitter to air their frustrations over the JRA app.
Johannesburg residents who have tried to log potholes, faulty traffic light faults and more on the Johannesburg Roads Agency (JRA) Find and Fix app, have had issues for the past couple days.
One resident tweeted that they have had difficulties with the mobile app and been unable to register an account. JRA responded that the app is giving a lot of people issues and that their IT department is working on it.
Good day
We have not Discontinued our App but it seems to be giving a lot of people problems, please use our twitter and hotline@jra.org.za to log in the mean time, we apologize for the inconvenience caused.Regards BB https://t.co/8Lpmzm67Hk
— Joburg Roads Agency (@MyJRA) January 27, 2020
More residents took their frustrations to Twitter:
@MyJRA are you not supporting the JRA app anymore? When I try log an issue it brings up an error message.
— Nick Aucamp (@NJ_500C) January 28, 2020
@MyJRA Why does the JRA app not work anymore?????
— Demo-critique (@candyymann) January 28, 2020
https://twitter.com/senderman/status/1222030222624727040
@MyJRA when will the JRA app be fix 🤔 pic.twitter.com/ToqsnyxAzS
— Rob Wright (@Rob90526524) January 23, 2020
Try logging anything with JRA and they just ignore my tweets! Their app isn’t working and some of our roads are undriveable!!! Montrose rd near Northgate is full of huge potholes
— Helen C (@helencock) January 26, 2020
Residents can log in their faults on the hotline@jra.org.za and use the Twitter account to communicate with the JRA.
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