Frustrated and fed-up South Hills resident Clyde Booysens wants to see his unit in a better state.
The 48-year-old resident demands a permanent solution with regards to water leaks which keeps on spoiling the walls of his unit.
Booysens said this is the result of a burst pipe outside the unit and the water seeps inside the unit to destroy clothes, furniture, walls and other stuff.
The water isn’t only affecting their belongings, but is creating a health hazard.
Booysens told the COURIER the smell inside his unit is so unbearable, you can’t even sleep.
“The smell is out of this world. I have never smelt something like this before.
“Our children are getting sick now and again. I tried deploying private plumbers to help me with this mess, but it continues because the councillor comes and inspect but nothing is being done to fix this horror,” said Booysens.
The bathroom has leaking taps, the ceiling in the entire unit is damaged and kitchen walls are cracked.
“We cannot even make use of toilets properly because of this mess. All I want is to see my unit fixed and looking good, like other units,” said Booysens.
Booysens said they have been battling with this problem since 2015 and all he wants now is to see the nightmare ending.
Councillor Feaaze Chame said sewerage falls under Joburg Water.
“But if it is in your yard you are responsible to log a call with your private plumber. If it falls within the municipality area, for example, on the pavement or in the street, Council is responsible for it,” said Chame.
Joburg Water couldn’t be reached for comment.
The councillor provided the following numbers for people to call when dealing with water or sewerage problems.
• Billing and disconnections
Visit Thuso House, Jorissen Street; Braamfontein Revenue Centre, Reuven Centre; City Power, Heronmere Street, Booysens; Eureka House, Marlborough or Rosettenville RDS, Springfield.
• Water (leaks, meters, sewerage)
Log via email to customer@jwater.co.za or call 011 688 1619
• Electricity (outages, street lights, smart meters)
Log online at citypower.mobior, the new City Power app
• Roads (potholes, street signs, sidewalks, stormwater)
Log via email to hotline@jra.org.za or the JRA app
• Pikitup
Southdale depot 087 357 1277 or call centre 011 375 5555
• City Parks
0117126600/011 435 4727 or call centre 011 375 5555 (choose option 0 for fallen trees)
• JMPD for noise pollution traffic offences – 0117589620
• By-law enforcement on illegal dumping – 082 779 1361
• Emergency services – 011 375 5911
• Traffic light outages – 082 827 8250
• Ward councillor Faeeza Chame (Ward 57) – 081 329 7424 or faychame@hotmail.com
People are encouraged to get a reference number for any issues you log with the City for tracking purposes.
