THE City of Johannesburg relies on its residents to log service delivery failures so that it has the opportunity to attend to them.
If issues are not logged in the City’s service delivery systems, the entities are likely to be unaware of the breakdowns and until you report such, the breakdowns may remain unresolved.
As active citizens who live, work and play in the City of Johannesburg, you need to get involved and ‘Look and Log’. In that way, you can hold the local government officials accountable for service delivery.
The councillors in the City of Johannesburg serve as the interface between the citizens they represent and the municipal officials who design and implement development policies. The councillor’s job is not just to serve as the voice of the people to express their community needs, but also to act as a watchdog and to ensure the municipality implements policies which address the needs of citizens.
It is therefore important that, should the issues you log not be adequately addressed, such be brought to the attention of your local ward or PR councillor.
Take charge of your suburb and log issues that need attention by phoning City of Joburg, City Power, Joburg Water, Joburg Roads Agency, Pikitup and Joburg Parks and Zoo on 0860JOBURG (562874). For EMS and JMPD phone 011 375 5911.
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Your views on municipal service delivery
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