A team of experts will be providing a personalized service to customers for the City of Johannesburg’s Revenue Shared Services Department’s Open Day Campaign in Regions F, which will take place on November 16 from 09:00 to 15:00 at the Region F, Queen Modjadji Hall, corner Rosettenville and Marlborough Roads, Wemmer Pan.
According to City Spokesperson, Kgamanyane Maphologela, this open day the focus for Region F will be query resolution. On the day, expert agents from City Power, Johannesburg Water, Rates and Taxes, Finance and more will be on hand to sort out all account related queries, with the hope of immediate
resolution,” said Mr. Maphologela.
The City continues to roll-out its Open Day strategy and believes that it is yielding positive results and the first-hand experience of speaking directly to aggrieved customers has given the City invaluable insights into customer expectations.
Customers are reminded to bring along the following documentation:
For General Account Queries:
Municipal Account or Account Number
Reference Number
For Pensioner Rebate Application:
Certified copy of your South African ID
Certified copy of your Pension card
Proof of income
Bank statement
Proof of ownership of the property
For Expanded social Package Applications:
Certified copy of South African ID
Proof of income
Copy of bank statement
For Refunds
Copy of letter from transferring attorney
Certified copy of ID if property in both husband and wife’s names both certified copies
Banking details
For Clearances
Certified copy of seller’s ID
Certified copy of buyer’s ID
Copy of Deed
If company, the registration document
If Trust the trust deed
