I would like to thank our ward councillor of ward 125, Clr Peter Stewart for his assistance.
I had a water bypass in my house in Meredale Ext 28. I tried to log in the problem with Joburg Water but was told there was no such code in their system to report a bypass. (This was communicated to me by the supervisor in the call centre).
I contacted Clr Stewart who took the initiative to report the problem and obtained the reference number for me. He continued to do the follow-up with Joburg Water as no office wanted to take responsibility for sorting the problem out and he visited our home to inspect the bypass.
Through his dedication and taking care of his community he made sure that my problem was fixed. Thank you.
Sibongile Elizabeth Mnguni
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