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Telephone numbers for reporting ATM related incidents
While conducting a card transaction at the ATM, the victim is interfered with and the card swopped. This usually happens after the victim has already inserted the necessary PIN to transact. A criminal would have shoulder surfed the PIN prior to the card swop. Usually, criminals who do card swopping work in groups of about three perpetrators.
The increased usage of ATMs has also resulted in criminals devising various scams such as ATM shoulder surfing, card skimming, swopping of cards, and the trapping of cards inside ATMs to steal card data or actual cards.Â
These cards are then utilised to withdraw money fraudulently at ATMs and to then make purchases nearby.
ABSA: 0800 111 155
AFRICAN BANK:Â 0861 000 555
ALBARAKA BANK: 0860 225 786
BANK OF ATHENS: 011 833 2117
BIDVEST BANK: 0860 111 177
CAPITEC BANK: 0860 102 043
CITI BANK: 1 800 950 5114
FNB: 0800 110 132
INVESTEC BANK: 011 286 9663
MERCANTILE BANK: 0860 119 925
NEDBANK: 0800 110 929
STANDARD BANK: 0800 020 600
SASFIN: 080 23 23 23 6
SA POST OFFICE (POST BANK): 0800 535 455
VISA: 0800 990 475
VISA (OUTSIDE SA): + 1 303 967 1096
