Be cautious when receiving deliveries at home

Following the recent civil unrest in Gauteng and Kwazulu-Natal, more South Africans are resorting to online shopping to keep safe.

Increasingly communities are ordering groceries and other goods online. Charnel Hattingh, head of marketing and communication of Fidelity ADT, said, “Unfortunately, criminals are aware of this and courier vans are being targeted.”

There are two types of modus operandi, either the criminals pretend to be delivering goods and then rob unsuspecting residents or they target courier vans making legitimate deliveries.

According to Hattingh, last week five suspects pretending to be couriers in two vehicles, stopped at a residence in Observatory.

The resident opened the gate as she was expecting a delivery. The suspects held her at gunpoint, tied her up and fled the scene, stealing one laptop, one plasma TV, one remote, a wallet, bank cards, R1 000 cash and a silver Audi.

“Unfortunately, we have seen an increase in courier vans being targeted across Gauteng. Criminals are using this increased traffic to target these vehicles.

“Criminals are after the goods being delivered so please protect yourselves. It is important to be vigilant when accepting deliveries,” she said.

If you are expecting deliveries be aware of your surroundings, limit the amount of cash you carry – make sure you have the correct amount on you.

Don’t wear expensive jewellery and leave your cellphone in the house. Residents are urged to be careful when receiving goods.

She offered the following additional safety tips:

• Do not open the gate, even if you are expecting a delivery.
Rather sign for your goods through the gate and be absolutely sure there is no one around before opening your gate to retrieve your goods
• It is advisable to instal a second security measure such as a security gate with an intercom at the front door.
This gives you a second level of defence and possibly a few minutes more to press the panic button if need be.
• For your safety and the safety of the driver make sure the area is well lit at night.
Carry a torch with you for extra visibility.
• Make sure your children are inside when you accept a delivery for their own safety.

Panic buttons are key, she added, saying residents should have easy access to a button if a crisis arises.

“It’s no use if panic buttons are put in a cupboard somewhere and forgotten about. They need to be easily accessible. We recommend you have them in a pocket or hanging around your neck for quick access.

“Panic buttons should also be checked regularly to ensure they are in good working condition,” concluded Hattingh.