Street lights not priority during level four lockdown
Customers are encouraged to still log streetlight-related queries at the call centre or via the My CoE App.
The move to higher lockdown level amid the Covid-19 third wave is expected to exacerbate the long-standing street lighting fiasco in the City of Ekurhuleni.
The metro announced this week deprioritising dysfunctional street lights is among the changes brought by the adjusted lockdown level four in the City.
The energy department will, however, strive to continue prioritising power outage complaints, and attend to defective streetlights in main roads and those that were reported before the onset of level four.
According to metro spokesperson Zweli Dlamini, the changes are as a result of the limited staff complement in the energy department.
“Under lockdown level four regulations promulgated under the Disaster Management Act 57 of 2002 and the impact of Covid-19, the City is reducing staff complement in the energy department.
“Therefore, the City will strive to attend to 90% of outage complaints within 48hours and the rest within a reasonable time. Street lights will not be prioritised due to the limited number of personnel during this period,” explained Dlamini.
Customers are encouraged to still log streetlight-related queries at the call centre or via the My CoE App.
