The 2015 Gauteng City Region Observatory Quality of Life GCRO QoL Survey has placed the City of Ekurhuleni first in Gauteng metros, after it recorded high levels of satisfaction amongst its residents.
Released on Tuesday, the fourth Quality of Life Survey indicated a consistent increase in satisfaction pertaining to basic services such as energy and water, amongst others.
The increase is noted from the beginning of the current administration in 2011.
The 2015 GCRO QoL revealed that more than 70 per cent of Ekurhuleni residents are generally satisfied with the provision of services in the metro.
• Over 80 per cent of residents are satisfied with water services.
• More that 70 per cent of residents have given the city a thumbs up on sanitation services.
• More that 70 per cent of residents are happy with the provision of energy services.
• About 80 per cent are content with the provision of waste removal services.
• While about 49 per cent are satisfied with the costs of the municipality, 22 per cent have remained neutral.
• About 60 per cent of residents have given the city’s roads a nod.
• Over 68 per cent are happy with the city’s public health facilities
Ekurhuleni’s city manager, Khaya Ngema, believes while this is evidence that the city is heading in the right direction, more is still required to be done in order to attend to the concerns of the few that were not happy.
“As we get into the new financial year tomorrow, all hands are on deck from our senior managers and staff to deliver to the people of Ekurhuleni an ideal city they have expressed in the Integrated Development Plan,” said Ngema.
GCRO was commissioned in 2009 to analyse the quality of life of citizens, identify key areas and groups needing intervention and support, and provide a holistic assessment of life in the Gauteng city-region.
The Quality of Life Survey is the largest social attitudes survey conducted in the Gauteng province.
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