Concerned resident of Boksburg writes:
We, the residents of Van Dyk Park, feel like the orphans of Boksburg as far as power outages are concerned.
Either the electricity to our homes is off, or the street lights are not working.
The recurring problem seems to be located in the area surrounding Van Dyk Primary School.
This has become a critical issue because our electrical appliances, fridges and deep freezers are not functioning optimally.
Because of the current state of affairs, eventually, these appliances will break down. Equipment such as security alarms is also being severely affected.
Street lights surrounding the primary school have been out since January 4, notably in Haakbos, Alder and Waxberry streets.
An initial report was made about this to no avail.
The Ekurhuleni call centre operators are often quite impatient and rude. It begs the question as to the accuracy of the system and the professionalism of the people working at the call centre.
The days on which electricity and streetlights were out are September 30, October 30, October 31, December 11, December 12, December, December 14 and December 17.
We were without electricity for 24 hours on December 12. In 2018, thus far, the electricity was off on January 7 and 9 – for three hours on each occasion.
No direct information about the cause of the outages is given, and there are currently no prospects that this ridiculous state of affairs will not continue.
Of course, payment of electricity bills is expected even though the service is not rendered.
Editor’s note: According to Ekurhuleni metro spokesperson Themba Gadebe, in the past two months Van Dyk Park was only off on three occasions due to three cable faults on the distribution network. “One was accidental and caused by a contractor that was installing fibre optic cables. Cable faults cannot be prohibited as they mostly occur due to unpreventable situations; however, they are immediately attended to by a team of technicians,” Gadebe said.
