ALERT: South African Airways experiencing delays, cancellations due to industrial action
South African Airways (SAA) advises its customers and stakeholders that it is experiencing operational delays and flight cancellations due to industrial action by some members of its cabin crew.
According to the SAA, flights departing from coastal cities early this morning have been impacted and options have been considered to accommodate passengers affected by the cancellations.
In a statement the SAA has said the required number of cabin crew members are currently not available to enable SAA to operate all of its flights.
The strike action follows a notice of industrial action by one of the labour unions representing its cabin crew members, the South African Cabin Crew Association (SACCA).
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The following domestic outbound flights (from Johannesburg) have been delayed:
Johannesburg
Delays:
SA401 Johannesburg – Port Elizabeth
SA459 Johannesburg – East London
Cancellations:
SA531/538 Johannesburg – Durban – Johannesburg
SA307/322 and SA313/326 Johannesburg – Cape Town – Johannesburg
SA317/332 and SA323/SA334 now to operate on a A340-600 aircraft to create more seat capacity
Flight Departed:
SA527 Johannesburg – Durban departed with a 51minute delay
SA303 Johannesburg – Cape Town departed with a 20 minute delay
Domestic:
All flights departing from Cape Town and Durban departed as per normal schedule
SA306 / SA308 Cape Town – Johannesburg was delayed with 30 minutes.
For further updates customers are advised to visit www.flysaa.com for current flight status.
SAA will provide further updates on what options are available to its customers. These include combining some of the cancelled flights to minimise the impact of the delays customers will experience as a result of flight cancellations.
The airline will ensure that all changes are published timeously and on the day of travel support will be provided to customers who may experience flight delays or cancellations that may occur during this period.
SAA has stated that it regrets the inconvenience to all its customers and is exploring ways in conjunction with its partners to facilitate the accommodation of its passengers on later flights or on partner flights.
Other travel options and/or flight details will be communicated as soon as final arrangements have been confirmed.
Customers may use any of channels listed below for updates and/or enquiries:
Johannesburg Call Centre | 27 (0) 11 978 1111 or 0861 606 606
Website: www.flysaa.com
Facebook: www.facebook.com/flysaa
Twitter: Twitter.com./flysaa
Twitter (customer service): @flysaa_care
