City aware of water, electricity disruptions from fibre installations
These disruptions may be caused by fibre contractors working throughout the city.
THE eThekwini Municipality says it is aware that some areas in the city are experiencing water and electricity disruptions due to the roll out of fibre data installations taking place throughout the city.
The affected areas include Verulam, Everest Heights, oThongathi, Phoenix, Demat, Padfield Park, Manors, Morningside, Glenwood, Amanzimtoti and uMlazi.
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“We urge communities to take ownership of the services provided to them by ensuring that our electricity cables and water infrastructure are not damaged, vandalised or stolen- thereby assisting the City in ensuring that it delivers the best service possible,” the municipality stated in a Facebook post.
According to the city, fibre installers and other services providers working in municipal property must be authorised to do so.
“It is incumbent upon our communities to ensure that contractors are approved and provide acceptable care prior to and when excavating. This includes having necessary drawings on site to identify the location of municipal infrastructure and the digging proving trenches prior to mass excavation,” said the City.
Should residents want to report or find out more information about fibre installations in their area, contact Roads and Stormwater Maintenance on 031 322 7241 from Monday to Friday from 08:00 to 16:00.
In the event of water pipe bursts or electricity cable faults during excavation, customers are urged to contact the 080 311 1111.
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