Residents want efficient service from the city

A reader writes about the frustrating delays he has experienced with the municipality's Electricity Department.

EDITOR – Here is a prime example of how efficient the Ethekwini Municipality really is.

We have a property in Glenwood, that has been standing vacant since 15 July, it has been sold, and we are just waiting for the transfer to go through (which I read in the papers yesterday, that Durban is having a glitch or hold up with transfers going through).

I phoned the Metro bill number for Electricity Department on 031 311 9087 and timed myself on that phone call, after listening to a repeated message for 42 minutes, my patience ran dry.

So I moved onto Plan B, I sent them several emails asking them to please attend to the matter urgently, as we are still receiving our water and electricity account for over R3 300 a month, and still no response.

Now how is that possible? With no geyser on, no water consumption, and only a small electric fence on, and we still have to pay?

I am finding a lot of people experiencing similar problems by being billed with exorbitant amounts every month, and the very sad thing is, we the consumers are at the short end of the stick, if we don’t pay, our water and lights get cut off very quickly, and oh my, they are very quick in doing that.

#EthekweniMunicipalityMustWakeUp #AndDoYourJob

#WeWantAnEfficientService from the Ethekwini Municipality please.

Craig Adam

Glenwood

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