Raise it with the Rental Tribunal
If you are a home renter and need help with a property dispute or a landlord who needs assistance with a difficult tenant, the KwaZulu-Natal Rental Housing Tribunal is here to assist.
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ARE you a disgruntled tenant or landlord? Do you have a property problem that requires the help of an unbiased voice? The Rental Housing Tribunal, established more than 20 years ago, is a government organisation whose purpose is to assist the public with housing disputes.
Based in Durban’s Dr Pixley Ka Seme Street, the tribunal’s main aim is to encourage stability in the rental housing sector, through finding common ground when conflict arises between tenants and landlords, and providing education around legal rights and obligations. The tribunal’s jurisdiction encompasses the entirety of KwaZulu-Natal and includes various residential properties such as: flats, privately owned houses, shacks, communes, backyard rooms, garages and outbuildings.
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The KwaZulu-Natal Rental Housing Tribunal is an independent statutory body established by the Members of the Executive Council (MEC) for Human Settlements, in terms of section 7 of the Rental Housing Act no 50 of 1999, to resolve disputes that arise as a result of an unfair practice between landlords and tenants in residential dwellings throughout the province of KwaZulu-Natal.
The Chairperson of the KwaZulu-Natal Rental Housing Tribunal, Wilbur Zungu, said the organisation exists to serve the public. “The main aim of the Rental Housing Tribunal is to regulate the relationships between landlords and tenants. This is achieved by adhering to three strategic objectives namely: to harmonize the relations between landlords and tenants; to be accessible to all citizens of the province; and to provide a timeous cost-effective dispute resolution mechanism,” he said.
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“The system is designed in such a way that it allows for citizens to know about their rights and obligations as either landlords or tenants, and that they can lodge their complaints through an email, fax, at the local municipalities throughout the province or personally at the Tribunal offices in Durban,” said Zungu.
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