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Communities urged to protect municipal infrastructure during fibre installations

According to the City, some electricity and water disruptions have been caused by fibre contractors during the data expansion rollout.

THE eThekwini Municipality is urging the public to ensure electricity cables and water infrastructure are not vandalised or stolen during the fibre installation process.

According to the City, some electricity and water disruptions have been caused by fibre contractors during the data expansion rollout.

Areas affected include Verulam, Everest Heights, oThongathi, Phoenix, Padfield, Manors, Morningside, Glenwood, Amanzimtoti and uMlazi.

Chairperson of the Human Settlements and Infrastructure Committee, Councillor Thanduxolo Sabelo said the City is working on speedily restoring electricity and water interruptions resulting from the excavation process.

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“Fibre installers and other service providers working in municipal servitudes must be authorised to do so. Contractors must be approved prior to excavating. This includes having the necessary drawings on site to identify the location of municipal infrastructure,” he said.  

In addition, residents requiring information about fibre installations in their area can call the Roads and Stormwater Maintenance Department on 031 322 7241 on weekdays from 8:00 to 16:00. For burst water pipes or electricity cable faults, call the City’s call centre on 080 311 1111.

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