CANSA launches tele-counselling service
This is confidential, professional, cancer-related telephonic counselling to cancer patients, caregivers and their families and parents or guardians of children living with cancer.
TO Commemorate Nelson Mandela Month the Cancer Association of South Africa (CANSA) is giving back to cancer patients, those affected by cancer and caregivers by launching its CANSA tele-counselling service.
This is confidential, professional, cancer-related telephonic counselling to cancer patients, caregivers and their families and parents or guardians of children living with cancer.
Counselling is available in seven languages (English, Afrikaans, isiXhosa, isiZulu, siSwati, Sesotho and Setswana) and is free of charge.
Gerda Strauss, CANSA’s head of service delivery said: “We challenge all to take action and to inspire change by donating and sponsoring 67 minutes of counselling. Help with the costs and expenses of running the service and provide continued in-service training and debriefing sessions to counsellors. We don’t want to add the burden of payment for these sessions to those who are already battling, so we need your help.”
The launch includes a webinar in mid-August to health professionals to celebrate this tele-counselling service, in addition to face-to-face counselling services which CANSA has provided since 1931.
ALSO READ: Provide donations to CANSA
CANSA has been developing an in-house telephonic counselling service for some time as cancer takes a psychological, emotional and physical toll on cancer patients.
This service has just been accelerated due to the limited specialised support available to cancer patients, their caregivers and families during the lockdown period, when face-to-face contact and limited virtual support is not always possible as a result of the Covid-19 pandemic.
Strauss added: “Patients are feeling frustrated and despondent as they struggle to access vital support services. This is the perfect time to launch the telephonic counselling. The establishment of this service will not only serve patients during this difficult period, but will become a permanent care and support offering, enabling patients who live far from our Care Centres to also access support and in a language of choice. It’s available during normal business hours.”
CANSA tele-counselling can be accessed via the CANSA Help Desk on 0800 22 66 22 toll-free to make an appointment with a CANSA counsellor, or send an email to counselling@cansa.org.za. To donate visit: https://bit.ly/33emcyT
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