MOTORISTS are urged to report potholes to the municipality, and subsequent damage to your car as a result of driving through potholes.
For reporting of potholes in the eThekwini metro area, email: eservices@durban.gov.za and include the subject ‘pothole’.
Provide an accurate location and try and explain or grade the pothole, such as large, serious, ‘car breaker’ and so on.
A photo will also assist. Remember to provide your name and contact details.
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If a motorist wants to claim for damage to their vehicle due to a pothole, they must visit the 6th floor Florence Mkhize Building, 251 Anton Lembede Street, Durban and fill in forms provided.
You must have photos as proof of the incident, and other information required including cost of damages, drivers licence and ID.
Email for insurance claims is: claims@durban.gov.za.
Residents are urged to also report water leaks via WhatsApp to 073 148 3477.
Provide your name, a photo of the leak, and again, try and grade the leak or burst.
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