THE Department of Home Affairs says it will extend operational hours at front offices to assist eligible voters to collect their IDs or to apply for IDs or temporary IDs.
Over the three days of voting, from 6 – 8 May, front offices will provide citizens with extended operational hours for identification services by aligning their opening and closing hours to those of the Independent Electoral Commission (IEC).
Accordingly, on 6 and 7 May, the offices will extend their operational hours from 4pm to 7pm to cater for people seeking access to services on these two special voting days.
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This will provide further opportunities for citizens to collect their uncollected documents (from 8am to 7pm).
“Home Affairs front offices will provide public services also on Election Day, 8 May, from 7am until 9pm when IEC voting stations close. It is the mandate of the Department of Home Affairs to ensure all South Africans, 16 years and above, acquire the necessary identity documents to enable them to access opportunities and various government services.
“It is worrying that by end of March 2019, the department had recorded a total of 355 257 uncollected smart ID cards and 3 620 uncollected green ID books,” the department said.
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The total number of all uncollected identity documents stood at 358 877, comprising uncollected smart ID cards and green ID books.
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