RATES rebate renewal letters have been issued by eThekwini Municipality.
Residents are requested return the signed and commissioned forms to the Municipality by the 30th April 2019.
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Peet du Plessis, Head of Revenue Management urged all applicants to note the following:
- There is NO CHARGE for submitting these forms;
- No MUNICIPAL EMPLOYEES will visit customers in their homes for this process, unless a prior request was made due to medical and or other conditions;
- Customers should insist on being issued with a signed and stamped Acknowledgment of Receipt as proof of submission;
- Customers who have not responded by the 30th April 2019, their rebates will lapse on the 30 June 2019 and will then have to reapply.
“Rebates are provided to senior citizens, the medically boarded, people with disabilities and child-headed households. Customers are cautioned to exercise vigilance during this period, as many often fall prey to criminals,” said Du Plessis citing cases where anonymous people scammed senior citizens for cash to assist in filling forms.
Beneficiaries must remember that all renewal letters will be posted to them, the renewal forms are not for sale and there is no charge to submit a renewal form. No municipal official will visit their homes to collect or deliver forms and there is no charge involved in the submission and completion process.
Du Plessis added: “All beneficiaries who do not receive renewal letters by 15 March 2019, should visit the Municipality offices with their Identity Documents.
Customers who require more information can contact the Revenue 0800 311 11 11 or visit any customer service centre or Sizakala Centre and ensure they take along their Identity Document.
First-time applicants can download a rates rebate form online on https://www.durban.gov.za/Online_Tools/Pages/Online_Customer_Forms.aspx
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