Post Office warns against scam

"The SA Post Office does not require customers to make any bank deposit before parcels are released."

THE SA Post Office has alerted the public to be aware of a parcel delivery scam designed to defraud them.

According to Nobuhle Njapha from the Post Office, residents have received phone calls by people alleging to be from the Customs Division of the SA Post Office. The caller informs them that a parcel is ready for collection, provided they first pay ‘customs fees’ into a bank account.

“The SA Post Office does not require customers to make any bank deposit before parcels are released. In instances where SARS levy import tax on parcels from abroad, the import tax must paid at the Post Office counter when the item is collected. The customer will receive a point-of-sale receipt for this payment,” said Njapha.

She said where the Post Office has the cellphone number of the recipient, the customer will receive an SMS requesting him or her to collect the parcel at a specific Post Office branch. The SMS will not request that funds be deposited into an account.

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Anyone who has information regarding this scam should call the SA police or the Post Office’s Crime buster Hotline on 0800 020 070.

“The SA Post Office advises the public to ignore communications of this nature,” said Njapha.

 

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