Lack of resources hampers service delivery at clinics

"While we are extremely grateful for the upgraded and refurbished facilities the lack of computers, internet and printers is a concern."

SERVICE delivery is being hampered at local health clinics due to a lack of technological resources.

Councillors Chris Pappas and Hassan Haniff recently met with representatives of three local clinics and King Dinuzulu Hospital, where they were briefed on issues experienced by staff at these organisations as a result of the Supply Chain Management process. Their main source of concern is a severe lack of computers, printers, chairs and scales, which are all necessary for proper functioning of the clinics.

“While we are extremely grateful for the upgraded and refurbished facilities but the lack of computers, internet and printers is a concern,” said Pappas.

He said the clinic staff are unable to send and receive email correspondence, conduct internet-based searches, or print any material they may require.

“The facilities have been open for more than three months but the slow provision of these critical technological resources is hampering the ability of the clinics, the clinic managers and the staff from working at an optimum level,” he said.

On a visit to Overport Clinic on Monday, Pappas said it was definitely the failure of the municipal system and not management, as the clinic was running smoothly.

“The supply chain management programme is broken.”

“Clinics need to plan six months ahead to get items they need. After the meeting last week, I contacted the various departments regarding the lack of technology at these clinics and thankfully the clinics have received a computer, although there is still no internet access and they still need a printer,” said Pappas.

He said each councillor was allocated money as part of the community infrastructure fund, but he needed to know what was needed in order to assist in the ward.

“It doesn’t go far, considering a speed bump costs around R40 000, but a brand new clinic needs to be stocked with items it needs to service the community efficiently. I will help where I can,” he said.

 

 

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