- eTHEKWINI Municipality’s Revenue Call Centre has extended its operating hours for customer convenience. Call centre operators will be available to answer any queries that customers may have related to their consolidated bills.
The call centre can be reached on 031 324 5000 at the following times:
Monday – Friday 7:30 – 18:30 (Previously 7:30 – 16:30)
Saturday – 7:30 – 15:00 (Previously 7:30 – 11:30)
Should customers prefer to email or fax their query they may do so on the following contact details:
Email address – Revline@durban.gov.za./ Fax 031 324 5111
The Municipality accepts payments under the following circumstances–
Cash
Bank issued cheque
EFT
Third party collectors appointed from time to time by the Municipality; and
Direct Debit paymentsCustomers whose accounts are in arrears are encouraged to pay at online sites in the Municipality’s banking halls.
