Don’t wait to report water leaks, urges councillor

IN light of drought and water shortages in areas surrounding Durban, Councillor Martin Meyer is calling on all residents of Ward 27 to be mindful of their water usage.

“This part of the city is not yet under water restrictions as the dams servicing this area still have an adequate supply, but South Africa remains a water scarce country and the pressure on our water supply is increasing by the day. It is therefore vital that we all become pro-active in preserving our water resources,” he said.

Councillor Meyer said he would be exploring the possibility of government subsidies for water tanks to allow residents to make use of rainwater to be used at home.

“I also acknowledge that a big part of the problem is the water losses suffered in the city that is at unacceptably high levels. I will be, along with the DA caucus, engaging with the municipality on ways to address this issue,” said Meyer.

Meyer said he had been informed by the Water Department that it had 103 crews that repaired 200 to 400 reported water faults per day.

“The department said it aimed to complete 95 per cent of reported faults in 24 hours and 98 per cent of faults in 48 hours. The department acknowledges a backlog, due to the drought and the condition of the infrastructure and said management was addressing this matter,” he said.

Meyer requested that all water leaks of the public water supply (not leaks in private homes) be reported using one of the following: residents can phone 080 131 3013, or e-mail eservices@durban.gov.za or SMS 43554. A reference number will be given to you. If the city has not addressed the matter after 48 hours, email the complaint to Councillor Meyer at ward27@ethekwini.org

Remember to include the reference number in your e-mail.

“I also encourage residents to explore ways in which they can save water in their own homes, this is not only good for the environment, but it could also cut back on residents' water bills,” he said.