Post Office warns against custom fee scam

THE SA Post Office has been approached by concerned residents who have received emails created to convince the receiver of parcels to pay money into the account of fraudsters.

Reports state people have received an email stating that a parcel addressed to them is being retained because customs fees on it are outstanding.

The notice entices them to click on a link that leads them to a website where they can make a payment to release the fictitious parcel.

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The email includes a parcel number that was not generated by the Post Office.

Although the sender appears to be “ZA-post office”, the actual email address is in Morocco.

The Post Office has urged the public who receive the notice to delete it immediately.

If there are customs fees payable on a parcel from abroad, the client pays the fees when they collect the parcel. 

The Post Office does not require the payment of any fees before the time of collection.

The Post Office encourages the public with any information about postal crimes to contact its toll-free crime buster hotline on 0800 020 070.  

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