Sassa launches online grant application portal
Social grant applicants can now skip long queues thanks to the new South African Social Security Agency (Sassa) online portal launched on Monday.
THE South African Social Security Agency (Sassa) announced on Monday, 14 September that social grant applicants will be able to apply for certain social grants online.
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According to Sassa, the pilot project will cover child support, older persons and foster child grants.
The government entity said the move will provide much-needed relief to grant applicants as it will save them the inconvenience of standing in queues at Sassa offices.
Applications can be lodged on https://services.sassa.gov.za which is a secure website.
After reviewing the system, other grants will also be added to the portal.
“The added advantage is that the convenience of online applications eliminates the risk of being infected with the Covid-19 virus because there will be no need to gather at public places in order to apply.
“This remote self-service will be possible on both a computer and a mobile phone. The turnaround time is 10 days, provided the applicant supplies all the stipulated documents such as identity documents of applicant and spouse as well as banking details among others,” said Sassa.
This will enable access to the following Sassa services:
-Applications for grants for foster child grant, older persons grant and child support grant
-Online submission of the required supporting documentation linked to the application
-Change of circumstances (payment method, banking details, address)
-Status of application
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To access this service, applicants need to have an email address to sign up and to be able to log in for further services.
Feedback to applicants will be sent through SMS notification to applicants with no email addresses and an email response will be sent to applicants choosing to be contacted by email.
A receipt will be generated when the application is completed.
The testing of the system will run from 14 September 2020 until 25 September 2020.
It is important to note that required supporting documents to be attached must be certified.
These documents should be certified by a commissioner of oaths.
Caxton Local Media Covid-19 reporting
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