Such efficient service

Hetty James writes:

(File photo).

We would like to express our appreciation to a few members of staff employed at the Benoni Traffic Department (EMPD) for their friendliness and helpfulness when my husband and I recently had to de-register an old vehicle.

Send your letters to bctletters@caxton.co.za

Firstly, Clyde, who was at the enquiries counter, Monica at counter two and Sam, who was at the cashier counter.

We had to go upstairs to have a document stamped by the police and the lady concerned was also friendly.

We also appreciated the fact that after we had been issued with a queue number at the enquiries counter, there was seating provided while we waited for our number to be called.

The whole process was an efficient and pleasant experience.