Using a customer-focused approach and the latest in technology, Hammond Pole Attorneys ensures it stays ahead of the game to offer its clients world-class service.
Hammond Pole Attorneys recently took the award for Best Law Firm in the Best of Ekurhuleni Reader’s Choice Awards 2021. This is the fourth time the firm has earned this prestigious honour, and it’s easy to see why.
Established in 1981, the service offered by Hammond Pole Attorneys has since earned it the respect of its peers and clients. The firm is well-known for its customer-oriented approach, dealing with all its undertakings efficiently and cost-effectively and providing superior legal outcomes in respect of property-related transactions, labour, divorce and family law, unsecured and asset-based debt recovery alternatives and a wide variety of corporate and commercial services.
CEO of the law firm, Alan Hartman, remarked: “Our motto is Serious About Service, and winning this award is testament to the fact that we put service at the heart of our business ethos.”
What puts Hammond Pole ahead of the game?
* 40 years of building relationships. Over the last four decades, Hammond Pole Attorneys has built longstanding relationships with various financial institutions, estate agencies, mortgage originators and developers across the country.
* Dedicated, customer-oriented staff. The practice has an extensive footprint across the country, particularly in Gauteng. It employs over 450 people, all of whom are dedicated to offering world-class customer service across a wide range of specialist legal solutions, including conveyancing, labour law, family law, divorce law, debts and recoveries.
* World-class conveyancing. The firm offers conveyancing and property law services to all major financial institutions and real estate agencies across the country. It utilises modern conveyancing technology to easily adapt to each client’s individual requirements and ensure quick turnaround times without sacrificing on good service. The attorneys recently partnered with Kandua, an online marketplace for professional home services, to help connect clients to vetted, reviewed and experienced service providers for everything from quick fixes to big home renovations.
* Ability to offer bridging finance. Customers can get quick, easy and affordable access to funds without having to wait for the sale of their existing property to register. To offer this comprehensive service to its clients, Hammond Pole partnered with COD Property Bridging Finance that provides an affordable and more cost-effective alternative to Hammond Pole Attorneys clients.
*Cutting-edge technology. The use of innovative technology enables the firm to continuously improve operations and efficiencies and confirms its status as a market leader. Hammond Pole has made significant investments in automation, particularly in Robotic Process Automation (RPA), which runs, manages and executes the company’s processes quickly and accurately, 24 hours a day, all under the watchful eye of the firm’s team of professionals.
*Level 2 BBBEE status. The firm is committed to fair and transparent employment practices and transformation. It reflects the diversity of South Africa with its BBBEE Level 2 accredited rating in respect of the Black Economic framework, with a BBBEE procurement recognition level of 110%.
* Smooth, hassle-free bond registrations. Hammond Pole is on the panel of every major financial institution responsible for bond registrations. This means that bond and transfer departments are in constant communication, ensuring a smooth registration and transfer process.
“We pride ourselves on being one of the top practices in South Africa and attribute this to consistently achieving or exceeding client expectations, employing the right people, using the best systems, embracing groundbreaking technology, and designing the most effective processes to ensure that excellent results are delivered,” concludes Hartman.
For more information, call 011 874 1800, e-mail: info@hammondpole.co.za or visit www.hammondpole.co.za.
