The Ekurhuleni metro will kick-start phase two of the Waste Service Point audit, which is a project that was initiated for the southern region of the metro in 2018.
The waste service point audit aims to address challenges of service delivery in the waste management department by conducting a service point audit through surveying institutions such as households, industries and community organisations to evaluate services rendered.
According to the metro’s spokesperson, Zweli Dlamini, the second phase of the waste service point audit will commence in October 2021 until June 2022.
“The key focus areas will be the northern and eastern regions of the metro. The project will create temporary employment for over 200 community members from the wards where the audit will be carried out,” said Dlamini.
To assist residents and business owners to identify the surveyors easily, all of them will wear the identifiable uniform provided and will carry name tags with their pictures and identity numbers.
Their ID cards will have the contact details of their supervisor from the city’s department of waste management services. The surveyors will use electronic gadgets such as tablets and maps.
In addition, residents and business owners need to note that no money is needed from the property to conduct the audit.
MMC for Environment Resources and Waste Management Services Makhosazana Mabaso said many people migrated to the metro, which had increased human settlements and necessitated the need for increased services.
“The waste service point audit will help put our house in order. From the findings of the survey, we will be able to allocate proper resources to depots.
“We will be able to eliminate service delivery disruptions, determine the exact number of customers who receive waste management services and we will also be able to categorise customers according to the type of service they require and receive,” said Mabaso.
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