At 3pm on June 24, close to 100 people were queuing in an open field to collect their wheelie bins.
Farrarmere resident Jimmy Labuschagne said he arrived at the collection point just before 1pm.
Soon after, wheels and axles for the containers ran out.
He said more were delivered, but another problem occurred when the site ran out of bins.
“It is not good service, I mean they should know how many people stay here,” said Labuschagne.
Another Farrarmere resident, Maritz Cronje, said: “It’s pathetic, there is no organiser who cares.”
Clr Mary Goby described the situation at 3pm as an “absolute nightmare”.
She said there has been a high demand for the containers.
Goby said at 2.50pm that a crew had to drive to Springs to collect more bins to cater to the growing line of people on Hospital Road.
She said the roll-out in her ward was going smoothly.
When the City Times spoke to Ward 27 Clr Gerrie Kriek and asked him if he thought the roll-out on Hospital Road was poorly organised, he put the phone down after saying: “If you believe that then you do not know the processes that need to be followed.”
The City Times spoke to several residents who said the Ekurhuleni Metropolitan Municipality (EMM) did not notify them of the wheelie bin roll-out.
The complainants said their only notification was the article published in Thursday’s City Times.
The EMM was not available for comment at the time of publishing.
Also read: What to do when your wheelie bin is stolen
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