Important municipal numbers

Use these numbers to report municipal complaints:

• Sewerage leaks: 086 054 3000
• Electricity issues: 086 054 3000
• Potholes: 086 054 3000
• Refuse removal – Benoni Waste Management Depot: 011 999 6825/7/8/9
• Public trees that need pruning – Benoni Depot Parks: 011 999 6881
• Life threatening emergencies: 10177, 011 458 0911, or dial 112 from your cell phone (all networks).

Themba Gadebe, Ekurhuleni Metropolitan Municipality (EMM) spokesperson, said the average response time for electricity cuts is between four and 12 hours.

“This depends on how many customers and network voltage levels are affected,” said Gadebe.

For water service matters, the standard response time is 48 hours.

Are you having problems contacting the EMM call centre, let us know by emailing kevinvdl@caxton.co.za.