Ekurhuleni spokesperson Themba Gadebe told the City Times at 8.25am today, that he has asked the water department to provide reasons and a time frame for when the water supply will be restored.
Large parts of Crystal Park and Cloverdene have reportedly been without water for several days.
Crystal Park resident Heather Morgan said she went without water on Friday and Saturday.
The Saldahna Street resident said the water was sporadic on Sunday, Monday and Tuesday.
She said she and her daughter have had to shower at her mother’s Rynpark residence every day.
She has also had to use swimming pool water to flush toilets.
Morgan said the situation is getting beyond a joke.
Cloverdene resident Amiel Maritz said he has had a sporadic water supply since Thursday, being left without water on Saturday.
Maritz said he has had to collect water elsewhere for the animals on his plot.
Vaughn Grobler, of Eighth Road, Cloverdene, said he discovered this morning that his water meter is still running despite his home not having any water.
Grobler drives to Impala Park every day to replenish his water supply.
He said he questioned his two-week sporadic supply of water with the Ekurhuleni call centre.
He was first told that Rand Water was experiencing a water shortage and then that a pipe had burst.
More details will follow as soon as they become available.