It must be noted that customers cannot open such accounts electronically, they must visit their nearest Customer Care Centre (CCC).
Remember to take along the following when opening your account:
- Copy of Identity document (ID) not a driver’s licence
- Proof of ownership (eg deeds transfer)
- Electricity Compliance Certificate (ECC)
- A deposit, which is determined by the size of the property.
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You can view, manage and pay your account online by registering here.
For any account queries:
You can phone 011 999 5102, email@: or visit the website. You can also download the My CoE App
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