City Power is working on infrastructure backlog

City Power is working on initiatives to address the infrastructure backlog which is the major cause of the power outages.

City Power is requesting residents to be patient with the current situation with the power outages.

Also read: Power outages occur throughout the city

Sol Masolo, City Power spokesperson, said the entity is working on initiatives to address the infrastructure backlog which is the main cause of the power outages.

“City Power is utilising revenue enhancement initiatives such as auditing of large power users (LPUs) service connections, locating all unregistered customers of electricity, replacing old conventional meters with smart meters which gives the benefit of billing accuracy and removal of bypassed, faulty and inaccessible meters.

Also read: Power outages due to theft, vandalism

“With enhanced revenue, we are able to construct and upgrade the network which will significantly reduce the infrastructure backlog by the end of the 2018/19 financial year,” said Masolo.

He said residents should note that City Power is not scheduling any load shedding.

“City Power has load shedding schedules on the website which customers can visit to view when they are affected by load shedding. However, currently, we are not doing load shedding. City Power only implements load shedding when instructed to do so by Eskom,” said Masolo.

He further said City Power cannot control the current power outages.

“The current outages are unplanned. There are no applicable schedules on unplanned power outages.

“This category of power outages is not planned and takes place at any time of the day or night,” said Masolo.

He said updating the infrastructure will take time and will cost about R19-billion by the end of the 2021/22 financial year.

City Power requested residents to report issues that contribute to the outages.

“We encourage residents to report cable theft via our cable theft 24-hour line 011 490 7911 or 011 490 7504 or at your nearest police station. The money that is supposed to refurbish and construct new infrastructure is diverted to replace stolen and vandalised infrastructure,” said Masolo.

Masolo said the network is constrained during the winter season and customers are urged to save energy by applying the following principles of energy efficiency:

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