Marcelle Arrow’s health condition as a child inspired her to care for others.
Today, Marcelle is a donor attendant at the Bruma South African National Blood Service satellite branch.
“We moved from Durban to Johannesburg because of health reasons. I was a chronic asthmatic,” said Marcelle.
“From a young age I wanted to take care of others, especially elderly people, and that is when I decided I wanted to be a nurse,” said Marcelle.
Soon after Marcelle completed school, she pursued her passion for nursing but did not complete her nursing education because emotionally she was not fit.
“I didn’t complete my training because I was in the children’s ward and was always emotional,” said Marcelle.
She said she does not regret leaving nursing because it opened other doors for her and the opportunity to join the SANBS.
“I don’t regret not finishing my nursing training. My love for caring for people was meant to be done in another way, which is what I have been doing for many years at the SANBS,” said Marcelle.
As a donor attendant, Marcelle provides care to donors before, during and after the blood donation process.
She ensures the environment is safe at all times and provides all the necessary information blood donors may need.
“I have been working for the SANBS for 24 years. It all began when the financial director at the SANBS called and ask if I could be a switchboard reliever. At the time I was without a job and I accepted.
“I moved around and finally found my place as donor attendant,” said Marcelle.
She said her jobs means putting donors first and providing them with excellent customer service.
“I always strive to provide excellent service. What is exciting for me is that I love to care for people and at the same time I entertain my donors. I’m always there for them and going the extra mile for them is my pleasure,” said Marcelle.
In addition to caring for donors, Macelle is herself a donor and has donated 131 units of blood.
“I started to donate at the age of 12. I was a Haemochromatosis patient. I would donate blood at the Hillbrow centre every second week as my iron levels used to be very high. Now it is under control,” said Marcelle.
“If you are 16 years old and live a healthy lifestyle, visit our offices and we will explain and answer all your questions. We appreciate all the support we get from our donors. Your blood can save a life,” said Marcelle.
