Childline Gauteng reports on lockdown calls

Childline Gauteng serves vulnerable children and families 24/7 and 365 days a year with telephone counselling via its helpline.

The Sunlight Safe House also accommodates children who face life-threatening circumstances.

The community-based counselling centres provide psycho-social services and community support.

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Childline Gauteng delivered the following services during lockdown (March to November):

• The helpline answered 157 435 calls to the centre, 133 911 calls were captured, with 7 820 cases opened and 39 716 counselling sessions with 86 375 testing the Childline response before being brave enough to disclose their problems.

• The counselling team provided 4 513 counselling sessions to 1 697 clients. The highest category of cases was sexual violence (381), followed by children with behavioural problems (317), death of loved ones (147), trauma (115), family problems (95) and domestic violence (73).

• The Sunlight Safe House admitted 34 children into overnight care and the majority were as a result of neglect.
Contact Childline Gauteng on 08000 55 555.

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