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Residents are advised to log service delivery complaints with the relevant authority at City of Joburg before contacting local ward councillors to escalate the matter.
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Identify which category your complaint falls under and contact the relevant authority below:
• Joburg Water
• City Power
Log at www.citypower.mobi
• Joburg Roads Agency (potholes, pavements and so forth)
Email hotline@jra.org.za or if urgent call 0860JOBURG – Option 5.
• City Parks
Call 0860JOBURG – Option 0 and then if possible, email jcp@jhbcityparks.com
• Billing queries
Visit Randburg office of the billing department at Jan Smuts Avenue corner Bram Fischer Drive in Randburg.
• All other City of Joburg queries
Call 0860JOBURG or visit www.joburg.org.za
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