![](https://images.caxton.co.za/wp-content/uploads/sites/22/2018/06/Ekurhuleni-Medium.jpg)
In response to the letter, Account notice questioned, published in the July 22 edition, City of Ekurhuleni’s divisional head of communication and media relations, Nhlanhla Cebekhulu, commented as follows: “All payments received through payment channels are allocated to accounts based on submitted account information.
ALSO READ:
Resident left frustrated after payment uncertainty
“In respect of this customer’s account, notice fees have been reversed and account payment effected on June 6 were allocated to the account. Customers are advised to ensure that all payments through electronic platforms include account numbers.”