In a recent development, Tutela Alberton, known for its unwavering commitment to supporting vulnerable groups in the community for over forty years, has successfully secured a 12-month service level agreement (SLA) interim with the Department of Social Development (DSD).
This agreement comes as a significant relief to the organisation, which had faced imminent closure due to severe financial constraints exacerbated by inadequate funding from the DSD.
For decades, Tutela has been a cornerstone of support for the community, providing essential services and protection to vulnerable groups.
Its closure would have had far-reaching effects on the 6 034 individuals who rely on its services, as well as the broader community dependent on its operations.
The chairperson of the organisation, Phillip Coetzee, expressed profound relief and optimism following the SLA signing.
They emphasized the importance of the agreement in safeguarding the future of the organisation and its beneficiaries and he also highlighted their hopes for a further extended SLA beyond the initial 12 months to ensure the continuity of services long-term.
“When we were faced with the closure, we felt neglected by the DSD. I am happy that we managed to accrue this SLA because we know are able to help the over 6000 people we are servicing. After signing the SLA we added more beneficiaries as we aim to impact lots of individuals,” Coetzee said.
Impact of the closure
The potential shutdown of the organisation had severe implications.
With the lack of funds, the organisation was forced to make the difficult decision to lay off its employees, leaving them without income and further straining the local job market.
Coetzee said that the decision to cease operations was a heartbreaking one, particularly for the staff who had dedicated their professional lives to supporting the community’s most vulnerable members.
“Despite diligently adhering to all specifications outlined by the DSD, our primary funder, we felt that we were neglected,” he said.
Significance of the SLA
The newly signed SLA with the DSD represents a critical turning point for the organisation.
The agreement ensures that the organisation will receive the necessary funds to continue its services for at least 12 months stipulated in the SLA.
This financial stability is vital not only for maintaining existing programmes but also for rebuilding the workforce that was let go during the financial crisis.
Staffing and future prospects
In response to the SLA, the organisation has already taken steps to reinvigorate its operations by hiring 10 new employees.
This move not only helps restore some of the lost workforce but also signals a renewed commitment to delivering high-quality support and services to the community.
The organisation is now focused on stabilising its operations and preparing for potential future agreements that could provide even more extended security.
Coetzee said that it feels good to always help those that are less fortunate and know that they are well catered for.
Community involvement and next steps
The community has reacted positively to the news of the SLA.
According to the chairperson of Tutela, the community responded to their plea of support during the financial crisis that they previously had.
“The community and businesses heard our cry and helped without hesitating so as to keep the ship afloat. We are truly thankful to them and we hope that they continue helping us as the is always more and more people to help,” he said.
The agreement is seen as a lifeline that allows the organisation to continue its essential work without interruption.
Looking ahead, the organisation plans to utilise the 12-month funding period to enhance its service delivery, improve efficiency, and build stronger partnerships with stakeholders.
The goal is to position itself favourably for future funding opportunities and to secure a long-term agreement that will ensure its ongoing ability to serve the community effectively.
In conclusion, the 12-month SLA represents a crucial step towards securing the future of the organisation and maintaining its vital services.
The positive outcome of the agreement offers hope for the organisation’s beneficiaries and employees, underscoring the importance of sustained support for entities dedicated to protecting and uplifting vulnerable groups.
For more information on how to support Tutela Alberton and contribute to their cause, visit their website or contact their offices on 011 907 2922.
