Households that are unable to pay for necessities such as water, sanitation, refuse removal and electricity are called upon to register for the City of Ekurhuleni’s (CoE) indigent relief programme.
The CoE is reaching to its communities and inviting more qualifying citizens to apply for the indigent relief programme.
Benefits enjoyed by those who are registered include the following free services:
• Water – 9kl
• Sewer – 9kl
• Electricity – 100kwh
• Refuse removal
• Property rates in line with newly adopted municipal property rates policy.
Households whose combined or joint gross monthly income is less than the equivalent of two social pension grants per month qualify as indigents.
To register, applicants need to visit an indigent office at any Customer Care Centre across the City, and fill in the application form.
The indigent officer will check whether the client is the owner of the property and request all the necessary supporting documents.
The following documents are needed based on the applicable category:
Pensioner applicants
• ID copy of the applicant
• ID copy of spouse if applicable
• ID/birth certificate copies of dependents who reside on the property
• Latest municipal account statement
• SASSA pension statement of the applicant and their spouse if applicable
• Affidavits from all unemployed household residents over the age of 18 years or proof of registration if they are full-time students.
Unemployed applicants
• ID of the applicant
• ID copy of spouse if applicable
• ID/birth certificate copies of dependents who reside on the property if applicable
• Latest municipal account statement.
• Affidavits from all unemployed household residents over the age of 18 years or proof of registration if they are full-time students.
Employed applicants
• ID of the applicant
• ID copy of spouse if applicable
• ID/birth certificate copies of dependents who reside on the property if applicable
• Latest municipal account statement
• Latest payslip or formal letter from employer
• Three months bank statement
• Affidavits from all unemployed household residents over the age of 18 years or proof of registration if they are full-time students.
